Technical Support for Jaksta Recorder for Slingbox

cannot record

Asked by Kazumasa Saito @ 14 Jul 2016 20:07 / Views: 143

I have been trying to use Jaksta recorder for slingbox, but I have not yet succeeded in recording a single video file. I put my detail as below but files that appeared on the screen have all 'error' signs. It seems that I have not connected the recorder to slingbox account. I have put two screen shots for my account details I entered and the problem I encounter.

Please advise me what to do to correct this situation.


From Kazumasa Saito @ 03 Sep 2015 16:09

Please ensure you have a supported Slingbox model.

If you do then please provide the log files when you try and connected.

Supported models and how to get your logs files are both stick posts in this forum.

  


From CRS @ 07 Sep 2015 09:09

Similar problem. It worked in the past. I'll post the log.

Queued for conversion

File: K:\Court TV\spencediggz - 510 - 09-16-2015 1316.asf

File: K:\Court TV\spencediggz - 510 - 09-16-2015 1316.mp4

MP4 Wide-Screen 1920x1080 (MP4 MPEG; 1920x1080; AAC)

Starting conversion with arguments: -y -i "K:\Court TV\spencediggz - 510 - 09-16-2015 1316.asf" -vcodec mpeg4 -r 29.97 -s 1920x1080 -b 1500000 -acodec libvo_aacenc -ab 128000 -ar 48000 -ac 2 -f mp4 "K:\Court TV\spencediggz - 510 - 09-16-2015 1316.mp4"

ffmpeg version N-62283-ged96241 Copyright (c) 2000-2014 the FFmpeg developers

  built on Apr 8 2014 22:01:49 with gcc 4.8.2 (GCC)

  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libcaca --enable-libfreetype --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-zlib

  libavutil 52. 75.100 / 52. 75.100

  libavcodec 55. 58.103 / 55. 58.103

  libavformat 55. 36.102 / 55. 36.102

  libavdevice 55. 11.100 / 55. 11.100

  libavfilter 4. 3.100 / 4. 3.100

  libswscale 2. 6.100 / 2. 6.100

  libswresample 0. 18.100 / 0. 18.100

  libpostproc 52. 3.100 / 52. 3.100

K:\Court TV\spencediggz - 510 - 09-16-2015 1316.asf: No such file or directory

Exit code is 1


From Spencer Marc @ 17 Sep 2015 01:09

Queued for conversion

File: K:\Court TV\spencediggz - 510 - 09-16-2015 1316.asf

File: K:\Court TV\spencediggz - 510 - 09-16-2015 1316.mp4

MP4 Wide-Screen 1920x1080 (MP4 MPEG; 1920x1080; AAC)

Starting conversion with arguments: -y -i "K:\Court TV\spencediggz - 510 - 09-16-2015 1316.asf" -vcodec mpeg4 -r 29.97 -s 1920x1080 -b 1500000 -acodec libvo_aacenc -ab 128000 -ar 48000 -ac 2 -f mp4 "K:\Court TV\spencediggz - 510 - 09-16-2015 1316.mp4"

ffmpeg version N-62283-ged96241 Copyright (c) 2000-2014 the FFmpeg developers

  built on Apr 8 2014 22:01:49 with gcc 4.8.2 (GCC)

  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libcaca --enable-libfreetype --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-zlib

  libavutil 52. 75.100 / 52. 75.100

  libavcodec 55. 58.103 / 55. 58.103

  libavformat 55. 36.102 / 55. 36.102

  libavdevice 55. 11.100 / 55. 11.100

  libavfilter 4. 3.100 / 4. 3.100

  libswscale 2. 6.100 / 2. 6.100

  libswresample 0. 18.100 / 0. 18.100

  libpostproc 52. 3.100 / 52. 3.100

K:\Court TV\spencediggz - 510 - 09-16-2015 1316.asf: No such file or directory

Exit code is 1


From Spencer Marc @ 17 Sep 2015 01:09

@Spencer - those are progress logs that show the attempted conversion of a file that doesn't exist.  

Please upload debug logs following - http://support.jaksta.com/discussions/topics/6000012386  with a description of your issue.


From CRS @ 17 Sep 2015 06:09

Cant connect to slingbox. I get:

Searching for 56290C005623904F9AC008D2FA187476

Discovering ...

Slingbox is available at 86.11.230.206:5001

Logging in as admin

A SlingBox could not be located at 86.11.230.206:5001

Please follow the connection and problem solving guide for SlingMedia's SlingPlayer to ensure your SlingBox and internet connection are configured correctly.

admin is not the password for my slingbox, is this my problem.

If so how do I change admin to my Slingbox password.?

I tried to change Slingbgox password but admin is to short.

Pls help


From Alan Brown @ 02 Nov 2015 01:11

@Alan - please provide debug logs as per http://support.jaksta.com/discussions/topics/6000012386

HTH


From CRS @ 04 Nov 2015 08:11