Jaksta Media Recorder for Windows for Windows Technical Support Forum

Camsoda.com monitors dont record audio with video.

When I record streams from camsoda.com using the AUTO function, it works fine. When I setup a monitor for camsoda.com, it only records the video and not the audio.




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Author: rico5377
Created At: 2021-07-19T19:37:57+08:00
Updated At: 2021-07-23T08:10:23+08:00
Views: 78
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 5, Votes: 0

Works ok here.  Please provide debug logs as per  https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063




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Author: CRS
Created At: 2021-07-19T19:37:57+08:00
Updated At: 2021-07-23T08:10:23+08:00
Views: 78
Votes: 0
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Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0

Logs attached. Also, your screenshots, show the issue. Streams recorded using the monitor only records the video, with no audio. Streams recorded using AUTO are fine.





--- Import ---
Author: rico5377
Created At: 2021-07-19T19:37:57+08:00
Updated At: 2021-07-23T08:10:23+08:00
Views: 78
Votes: 0
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Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0

Ah sorry misread your post.  Will look into it and see if audio can be supported in the extractor.


--- Import ---
Author: CRS
Created At: 2021-07-19T19:37:57+08:00
Updated At: 2021-07-23T08:10:23+08:00
Views: 78
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Latest engine update now includes the streams with sound as well.




--- Import ---
Author: CRS
Created At: 2021-07-19T19:37:57+08:00
Updated At: 2021-07-23T08:10:23+08:00
Views: 78
Votes: 0
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Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0

Cool. Thank you.




--- Import ---
Author: rico5377
Created At: 2021-07-19T19:37:57+08:00
Updated At: 2021-07-23T08:10:23+08:00
Views: 78
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0