For some time now I have been getting the error message "Jaksta Media Recorder cannot connect to the Internet" when I start the program.I deactivated the firewall and tried a lot of other things, nothing helped! I've added the log file to you! Please help me so that I can use the program again!
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Author: Bluemmel2
Created At: 2021-12-06T13:08:39+08:00
Updated At: 2021-12-06T13:08:39+08:00
Views: 9
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Answers: 1, Votes: 0
Try:
uninstall completely and reboot
open certmgr.msc and go to Trusted Root Certificate Authorities > Certificates and search for any Jaksta Media Recorder Certificates. Delete them if there are any.
Reinstall and try again
When providing debug logs please follow these instructions: https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
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Author: CRS
Created At: 2021-12-06T13:08:39+08:00
Updated At: 2021-12-06T13:08:39+08:00
Views: 9
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0