Jaksta Media Recorder for Windows for Windows Technical Support Forum

Cannot record from Amazon Prime...

I get this message:

"Google Chrome update required

A later version of Google Chrome is required for Prime Video. To update, click the Chrome menu (three horizontal stripes) on the browser toolbar, click About Google Chrome, and then click Relaunch.."

I'm running:

Windows 10, 21H1 Build 19043.1348. 

Debug log attached.




--- Import ---
Author: Glenn Sieb
Created At: 2021-11-13T03:11:20+08:00
Updated At: 2021-11-13T03:11:20+08:00
Views: 17
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Answers: 2, Votes: 0

Good luck getting a fix to this, I've been waiting for 8 or 9 months now and counting...




--- Import ---
Author: muSICK Lessons
Created At: 2021-11-13T03:11:20+08:00
Updated At: 2021-11-13T03:11:20+08:00
Views: 17
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

Try the 2022 beta version:

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/jaksta-media-recorder-2022-beta-20220120-6000064828




--- Import ---
Author: CRS
Created At: 2021-11-13T03:11:20+08:00
Updated At: 2021-11-13T03:11:20+08:00
Views: 17
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0