Jaksta Media Recorder for Windows for Windows Technical Support Forum

Confusing Error Message

Sir,

I am unable to capture a short music video from Facebook

I get the following Error Message;

"Object reference not set to an instance of an object"

What on earth does this mean, and how can I capture this video I want?

Thanks

David Jefferson




--- Import ---
Author: David Jefferson
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 5, Votes: 0

Please provide debug logs as per  https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 


--- Import ---
Author: CRS
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

1 debug file attached.

Thanks




--- Import ---
Author: David Jefferson
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Thanks - fill fix shortly.


--- Import ---
Author: CRS
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

This is fixed in 7.0.10.0




--- Import ---
Author: CRS
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

Thanks a lot for fixing this problem. Great work


--- Import ---
Author: David Jefferson
Created At: 2020-06-11T06:38:12+08:00
Updated At: 2020-06-11T06:38:12+08:00
Views: 16
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0