Jaksta Media Recorder for Windows for Windows Technical Support Forum

Downloaded Files missing the last couple minutes

We downloaded about 50 different videos all about 7 minutes long from various sites, and about 5 of them worked completely.  Most of the downloaded videos play until the 5-6 minutes mark and then just stop.  The picture freezes, the video looks like it has a minute or two left and the progress bar continues, but nothing plays any further.  The image is frozen and there is no more sound.

I ran the logs and tried one of them again.  This video stops at 6 min 10 seconds.  It should go to 7:47, but the last 1min and 37 seconds are just the same frame and no sound.




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Author: Jabon Dix
Created At: 2020-07-12T02:51:24+08:00
Updated At: 2020-07-12T02:51:24+08:00
Views: 12
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 1, Votes: 0

What site?  Your log are not in debug mode.  Please provide debug logs as per  https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 


--- Import ---
Author: CRS
Created At: 2020-07-12T02:51:24+08:00
Updated At: 2020-07-12T02:51:24+08:00
Views: 12
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0