Jaksta Media Recorder for Windows for Windows Technical Support Forum

Downloads stuck in "Connecting" state

Recent engine updates result in "Connecting" status that never recovers.  The affected stream/s remain in this state, showing in progress on the monitors list.

Overall, recent engine updates are much less stable than prior versions.  Have deployed to Sandbox instance to isolate possible interference with other Windows components.  The behavior is the same as in the main system, thus don't suspect conflict with other system components.




--- Import ---
Author: w73ad2e8vias
Created At: 2022-05-23T09:54:07+08:00
Updated At: 2022-05-23T09:54:07+08:00
Views: 8
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Answers: 1, Votes: 0

Sites change.  Hense the auto-updates to the extraction engine.

Please provide details on what you are trying to capture and debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063




--- Import ---
Author: CRS
Created At: 2022-05-23T09:54:07+08:00
Updated At: 2022-05-23T09:54:07+08:00
Views: 8
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0