Jaksta Media Recorder for Windows for Windows Technical Support Forum

Failed To Run Filter Graph

When the video is playing on DVR and i hit record I get Failed To Run Filter Graph.  Is there a setting I need to change?




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Author: Glenn Domovic
Created At: 2020-10-18T19:08:11+08:00
Updated At: 2020-12-27T18:01:51+08:00
Views: 23
Votes: 1
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From Support Migration @ 08 May 2023 02:05

Answers: 6, Votes: 0

Please provide debug logs and msinfo32 export as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063.




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Author: CRS
Created At: 2020-10-18T19:08:11+08:00
Updated At: 2020-12-27T18:01:51+08:00
Views: 23
Votes: 1
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Here are the logs.




--- Import ---
Author: Glenn Domovic
Created At: 2020-10-18T19:08:11+08:00
Updated At: 2020-12-27T18:01:51+08:00
Views: 23
Votes: 1
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Can you please provide an msinfo32 export.  Details on how to do that are in the same link.


--- Import ---
Author: CRS
Created At: 2020-10-18T19:08:11+08:00
Updated At: 2020-12-27T18:01:51+08:00
Views: 23
Votes: 1
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Here it is.




--- Import ---
Author: Glenn Domovic
Created At: 2020-10-18T19:08:11+08:00
Updated At: 2020-12-27T18:01:51+08:00
Views: 23
Votes: 1
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Can you please tell me if there are any updates to this issue?  Thank you.




--- Import ---
Author: Glenn Domovic
Created At: 2020-10-18T19:08:11+08:00
Updated At: 2020-12-27T18:01:51+08:00
Views: 23
Votes: 1
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From Support Migration @ 08 May 2023 02:05

Votes: 0

not yet.  The file exported should be an nfo file, not a text file (which doesnt contain complete info).  Could you please do it again save and attach that.


--- Import ---
Author: CRS
Created At: 2020-10-18T19:08:11+08:00
Updated At: 2020-12-27T18:01:51+08:00
Views: 23
Votes: 1
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0