Jaksta Media Recorder for Windows for Windows Technical Support Forum

Importing a file & loading up slow

With the version 2022.3.12.0  I press alt-I but cannot import any files into the list on the home screen also Jaksta is taking 55 seconds to activate in windows was only 20 seconds.




--- Import ---
Author: dan rogosa
Created At: 2022-11-04T13:05:31+08:00
Updated At: 2022-11-04T13:05:31+08:00
Views: 4
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Answers: 2, Votes: 0

Import problem solved still start up of app taking 55 seconds used to take 25 or less.




--- Import ---
Author: dan rogosa
Created At: 2022-11-04T13:05:31+08:00
Updated At: 2022-11-04T13:05:31+08:00
Views: 4
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

Follow the section under "If the application is displaying an error on start up or you are instructed by support to switch on debug at start"




--- Import ---
Author: CRS
Created At: 2022-11-04T13:05:31+08:00
Updated At: 2022-11-04T13:05:31+08:00
Views: 4
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0