Will there be an update to fix the issue?
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Author: Ay Kun
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Answers: 19, Votes: 0
Latest extractor update has support for the latest tiktok changes
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Author: CRS
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Still doesn't work "url is not supported". reset all settings, updated, reinstalled jmr, still doesn't work. auto method is able to capture however previously url and monitor both worked.
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Author: Ay Kun
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Please install the latest JMR available from https://jaksta.com/download/windows/jaksta-media-recorder
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Author: CRS
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
no, it still does not detect when there is a live broadcast with the new version
From Support Migration @ 08 May 2023 02:05
Votes: 0
It does here. Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 if you are having issues
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Author: CRS
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
now it works with today's update BUT for each attempt to search for streaming it returns an error saying to add tiktokcdn.com with flv to security and even if I do it it still gives an error file for each attempt. Now I have the main screen full of files of 0 bytes :D
From Support Migration @ 08 May 2023 02:05
Votes: 0
Not sure what you mean. Provide debug logs as per
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Author: CRS
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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Attachments
From Support Migration @ 08 May 2023 02:05
Votes: 0
i mean a file is now generated for each failed attempt to search for a live connection.
sorry my language but i use google translator
From Support Migration @ 08 May 2023 02:05
Votes: 0
CRS, the URL capture method and the monitor are now working however the issue is that the monitor also attempts to capture streams which are not live therefore the error and the 0 byte file in the output folder.
--- Import ---
Author: Ay Kun
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
It works correctly again. Thanks a lot
From Support Migration @ 08 May 2023 02:05
Votes: 0
... and same error again with the las version 2022.3.12.0
From Support Migration @ 08 May 2023 02:05
Votes: 0
Works fine here.
Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
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Author: CRS
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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Attachments
From Support Migration @ 08 May 2023 02:05
Votes: 0
I am referring to the error of generating a 0 byte file for each live streaming search attempt. This was already corrected in the previous version but it fails again in the new update
From Support Migration @ 08 May 2023 02:05
Votes: 0
Yeah that doesnt happen here. Provide debug logs as I requested if you want help.
--- Import ---
Author: CRS
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
the log . I hope it works
From Support Migration @ 08 May 2023 02:05
Votes: 0
There is no solution yet to all the files to 0 generated when there is no live?
From Support Migration @ 08 May 2023 02:05
Votes: 0
The latest tiktok live changes are supported in the latest extractor update.
--- Import ---
Author: CRS
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
it works properly again.
Is it possible to notify when there is an extractor update? to upgrade or not. to prevent it from breaking again with another update
From Support Migration @ 08 May 2023 02:05
Votes: 0
It is tiktok changing. Nothing to do with the extractor breaking. Extractor updates happen on startup.
--- Import ---
Author: CRS
Created At: 2022-09-29T23:49:37+08:00
Updated At: 2022-09-29T23:49:37+08:00
Views: 111
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0