Jaksta Media Recorder for Windows for Windows Technical Support Forum

Not Work For me i got all error

I buy this software to Download Netflix and other streamer  site

I got All err , Never Work

On the Web Site its say support Vista

i follow support on the Website , its show the Red Record , never get that on my Version

Got err Value cannot be null  parameter name Parent

I tire to make work for 6 Hrs

its not suppose be complicate

I am TOTALY Not Satisfy With this Software ,30 day Money Back Guarantee on web site https://www.jaksta.com/products/windows/jaksta-deluxe




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Author: Luc Mccarragher
Created At: 2018-05-20T10:55:34+08:00
Updated At: 2018-05-20T10:55:34+08:00
Views: 36
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Answers: 1, Votes: 0

Your video shows you trying to capture netflix using the download capture method, which will not work as per the error you are getting stating to use the DVR capture method.


To record from netflix,  you need to switch to DVR mode (the video camera icon) and open the DVR Browser (the globe icon) and the go to netflix and login and click the record button on the DVR browser and the capture will then happen.  The following how-to's shows the steps required to switch to DVR recording mode and save netflix movies and TV shows.


https://www.jaksta.com/best-apps/netflix


https://www.jaksta.com/how-to/windows/how-to-save-netflix-movies-and-shows


For netflix we highly recommend you install google chrome (if you dont already) as Jaksta Media Recorder will use that for DVR recording of netflix and this should give superior recordings over IE which it will use in chromes absence.


If you are still having issues let us know what the issue is and we can work from there.


You may request a refund at anytime in the first 30 days after purchase via https://support.jaksta.com/support/tickets/new








--- Import ---
Author: CRS
Created At: 2018-05-20T10:55:34+08:00
Updated At: 2018-05-20T10:55:34+08:00
Views: 36
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0