Hi!
I seem to have the old problem again. Jaksta stopped recording overnite. I get the message URL not supported which I had previously many times. I completely un-and-re-installed the program. The problem still there. I checked the Mozilla proxy settings, where my previous problem was rooted, but this time is seems all correct. The circle No proxy is checked.
Please help!!
Thanks
M
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Author: Mikhail.b
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Answers: 18, Votes: 0
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Author: Mikhail.b
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
I get the same with CB, I suspect it's the SSL negotiation that fails. Sever SHANEL event entries in system logs recorded at regular intervals. There is a default to strong SSL negotiation in Windows (especially with .NET components), if TLS 1.1 is negotiated this will get failed by the system. Please check that at least TLS 1.2 is negotiatied. I suspect this is causing this issue.
Kind regards
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Author: JB
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Works fine here. Please provide debug logs as per: https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
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Author: CRS
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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Attachments
From Support Migration @ 08 May 2023 02:05
Votes: 0
Hi!!!
I simply can’t believe it!!! When I was performing the debug trick Jaksta started functioning normally!!
I tried several times before, and it didn’t work. It’s almost a miracle!
Thank you very much for your usual prompt repose and care!
Jalsta rules!!
P.S.
Maybe it’s because the debug button is activated???
What do you think???
M
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Author: Mikhail.b
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
I think CB have either had issues, or they might have started throttling people as the following is in debug logs from @Danzer
" Failed to download m3u8 information: Remote end closed connection without response "
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Author: CRS
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Maybe it’s because the debug button is activated???
What do you think???
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Author: Mikhail.b
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
No that wont be affecting it.
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Author: CRS
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
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Author: Mikhail.b
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Hi guys seem to have found a way to make the constant URL not supported issue a bit better: Increase the RTMP initial buffer time up i.e. 20 seconds. I'm convinced it CV responding slowly on some streams. Hopes this helps.
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Author: JB
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
It's time for an upgrade Mikhail, Jaksta fails on pretty much every URL on CM now and my monitors keeps disappearing. Please fix it.
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Author: JB
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
47 new corrupted monitors on a server with no uncontrolled shutdowns. Please man fix your program.
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Author: JB
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Usually happens to me when CB rate limits your ip. This will cause a captcha to show. If I change ip's, the problem goes away immediately.
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Author: Joseph Smith
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
This makes no sense Joseph, how can CB corrupt your monitors?
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Author: JB
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
MyFreeCams is now getting the "URL Not Supported" error. Debug log attached.
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Author: Zenmaster
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Working like a champ! Thanks, CRS!
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Author: Zenmaster
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
See the following for details on new beta release with improved monitoring
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Author: CRS
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Yippee !
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Author: JB
Created At: 2021-10-27T21:22:12+08:00
Updated At: 2021-10-28T04:45:53+08:00
Views: 109
Votes: 2
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From Support Migration @ 08 May 2023 02:05
Votes: 0