Windows 10 - DVR recordings are blank/black videos

Support | Windows | User Guides and FAQ | Windows 10 - DVR recordings are blank/black videos


Jaksta License holders:

Version 7.0.3.1 fixes this issue

Download here:  https://www.jaksta.com/download/windows/jaksta-media-recorder 

Applian license holders:

Please go to https://applian.com/downloads 

----

We are aware the DVR recording functionality for Jaksta Media Recorder for Windows is not working with the Microsoft Windows 10 1089 (October 2018) update and are actively working on a work around.

The 1089 rollout has been plagued with issues that have affected all sorts of hardware and software.  Unfortunately our DVR functionality has also been affected.  You can read more here.

https://support.microsoft.com/en-us/help/4464619 

https://www.computerworld.com/article/3328868/microsoft-windows/microsoft-offers-up-windows-10-1809-to-nervy-seekers.html 

https://www.computerworld.com/article/3387978/microsoft-throws-in-the-towel-on-windows-10-1809.html 

Temporary solution:

If you have upgraded to Windows 10 1089, then either rollback to 1083 or use a VirtualMachine.  

Free virtual machines are available here:  https://developer.microsoft.com/en-us/microsoft-edge/tools/vms/ 


By CRS @ 13 Nov 2019 19:11